GROUNDED PRIVACY POLICY

PRIVACY POLICY

At GROUNDED, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal data: name, email address, mailing address, phone number.
  • Payment information: processed securely by third-party providers; we do not store your full card details.
  • Browsing data: IP address, device type, pages visited, time spent on the site, and cookies.
  • Product preferences or any information you voluntarily provide.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Send confirmations, notifications, and updates regarding your purchase.
  • Improve our website, products, and overall user experience.
  • Provide customer service and personalized support.
  • Send you relevant offers or marketing communications (only if you authorize it).

3. How We Protect Your Information

We implement technical and administrative security measures to prevent unauthorized access, loss, disclosure, or misuse of your data.

4. Sharing Information With Third Parties

We only share your information with:

  • Payment processors to complete your transactions.
  • Shipping and logistics services to deliver your order.
  • Analytics and advertising tools (such as Google Analytics), without personally identifying you.

We never sell your personal information.

5. Cookies

We use cookies to enhance the user experience on our website, analyze traffic, and remember your preferences. You may manage cookies through your browser settings.

6. User Rights

You have the right to:

  • Access your personal data.
  • Request corrections or deletion.
  • Withdraw consent for marketing communications.
  • Request a copy of the information we store about you.

You can exercise your rights by contacting us at: support@grounded.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. The date of the latest revision will appear at the bottom of the document.